Shipping & Returns Policy

Geekmonkey.in

At Geekmonkey.in, we aim to deliver your favourite collectibles, gifts, accessories, and merchandise safely and on time. Please read our shipping and returns policy carefully before placing an order.

Shipping Policy

Orders are typically dispatched the next business day after they are placed. While we strive to ship every order promptly, in rare cases dispatch may be delayed due to factors beyond our control, such as high order volumes, stock verification, or operational disruptions.

We ship orders through our logistics partner Shipmozo, using trusted courier partners including Delhivery and DTDC. For urgent or high-priority shipments, orders may be sent via Speed Post where required.

Estimated Delivery Timelines

The table below provides approximate, state-wise delivery timelines based on historical shipment data. These timelines are estimates only and not a guarantee of actual delivery time. Actual delivery may be faster or slower depending on the destination, courier serviceability, weather, regional holidays, or other unforeseen circumstances.

State	Estimated Delivery Time
Delhi	approx 2 days
Haryana	approx 2 days
Chandigarh	approx 2 days
Punjab	approx 3 days
Uttar Pradesh	approx 3 days
Uttarakhand	approx 3 days
Gujarat	approx 4 days
Himachal Pradesh	approx 4 days
Rajasthan	approx 4 days
Telangana	approx 4 days
Dadra and Nagar Haveli and Daman and Diu	approx 4 days
Andaman and Nicobar Islands	approx 5 days
Bihar	approx 5 days
Chhattisgarh	approx 5 days
Goa	approx 5 days
Jammu and Kashmir	approx 5 days
Jharkhand	approx 5 days
Karnataka	approx 5 days
Madhya Pradesh	approx 5 days
Maharashtra	approx 5 days
Puducherry	approx 5 days
West Bengal	approx 5 days
Andhra Pradesh	approx 6 days
Assam	approx 6 days
Nagaland	approx 6 days
Odisha	approx 6 days
Sikkim	approx 6 days
Tamil Nadu	approx 6 days
Arunachal Pradesh	approx 7 days
Kerala	approx 7 days
Meghalaya	approx 8 days
Mizoram	approx 9 days
Manipur	approx 11 days

 

Important: The figures above are approximate averages and may vary from shipment to shipment. Even though we dispatch orders the next day, delays can occasionally occur for reasons outside our control, including courier network issues, address-related delays, or force majeure events. We appreciate your patience in such cases.

Once an order is shipped, tracking details will be shared with the customer through the registered contact details provided at the time of purchase.

Geekmonkey.in is not responsible for delays caused by incorrect address details, unavailable customers, courier restrictions, or non-serviceable pin codes.

Return Policy

Geekmonkey.in offers a 7-day return window from the date of delivery, subject to product eligibility.

Returns are applicable only if the product page does not specifically mention that the product is non-returnable.

Eligibility for Return

•       The return request must be raised within 7 days of delivery.

•       The product must be unused, undamaged, and in its original packaging.

•       All tags, accessories, manuals, boxes, and inserts must be intact.

•       An opening/unboxing video is required for damage, missing item, or wrong product claims.

Non-Returnable Products

The following products are not eligible for return or exchange:

•       Products marked as non-returnable on the product page

•       Wearable costumes and cosplay outfits

•       Socks

•       Premium products priced above ₹4,000

•       Products damaged due to customer handling, misuse, or incorrect storage

•       Products without original packaging or missing accessories

Damaged, Wrong, or Missing Items

In case you receive a damaged, wrong, or incomplete product, please contact us within 7 days of delivery with clear photos and an unboxing video.

After verification, Geekmonkey.in may offer a replacement, store credit, or refund depending on the case and product availability.

Return Approval

All return requests are subject to verification and approval by Geekmonkey.in. If the product is found used, damaged, incomplete, or not eligible for return, the request may be rejected.

Approved refunds, replacements, or store credits will be processed only after the product is received and inspected by our team.

Contact Us

For return or shipping-related queries, please contact Geekmonkey.in customer support with your order ID and issue details.